This Privacy Policy outlines how the CTS Companies ("we," "our," or "us") collect, use, and protect the information provided by users ("you" or "your") when interacting with our website and services. By accessing and using our website, you consent to the practices described in this policy.

Information Collection and Use

We may collect and store any information you enter on our website or provide to us in any other way. This includes personal information such as your name, address, email address, and payment details. Additionally, we collect non-personal information such as Internet Protocol (IP) addresses, login information, computer and connection details, and purchase history. We may use software tools to gather session information, including page response times, page interactions, length of visits, and browsing methods.

The information we collect is used for the following purposes:

• Providing and operating our services.

• Offering customer assistance and technical support.

• Contacting you with service-related notices and promotional messages.

• Generating aggregated statistical data to improve our services.

• Complying with applicable laws and regulations.

Data Storage and Security

Our company is hosted on the Wix.com platform, which provides us with an online platform to sell products and services. Your data may be stored in Wix.com's data storage, databases, and applications, all of which are secured behind a firewall. Wix.com follows industry best practices to protect your information and maintain the confidentiality and integrity of the data.

All direct payment gateways used by our company adhere to the standards set by the PCI Security Standards Council, including the Payment Card Industry Data Security Standard (PCI-DSS). This ensures the secure handling of credit card information by our store and its service providers.

Communication and Marketing

We may contact you to notify you about your account, troubleshoot issues, resolve disputes, collect fees, conduct surveys, provide updates about our company, or enforce our agreements with you. We may use email, telephone, text messages, and postal mail for these purposes. If you no longer wish to receive such communications, please contact us using the information provided below.

Your Rights and Choices

You have the right to access, correct, amend, or delete any personal information we hold about you. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.

Policy Updates

We reserve the right to modify this privacy policy at any time. Changes and clarifications will be effective immediately upon posting on our website. If there are material changes to the policy, we will notify you by updating the policy and indicating the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at info@ctsgroupna.com or send mail to:

THE CTS COMPANIES 6045 Netherhart Rd Unit 5 Mississauga Ontario L5T1G5

We appreciate your trust in us and are committed to protecting your privacy and personal information.